PharmAssistAUPharmAssistAU
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Built for Australian community pharmacies

Move customers from “I need help” to the right pharmacy workflow.

One system for eScript order-ahead, guided supplement consultations and pharmacy service intake—with your pharmacists in control.

Request a pilot Explore the offerings
Reduce avoidable counter queues
Keep pharmacist review in the loop
Connect guidance to store stock
Start on a phone or in-store kiosk
Customer start screen
PharmAssistAU

How can we help today?

Choose a service to get started.

Drop off an eScriptOrder ahead or join the store queue
Find vitamins or supplementsAnswer a few guided questions
Start a pharmacy consultationBook online or check in here
One pharmacist workspaceReview, triage and keep work moving
One intake flowFor phone, kiosk and walk-in customers
One team viewSee what needs attention and what comes next
Pilot-ready in about a weekStart with one store and a focused workflow
What PharmAssistAU offers

Three customer journeys. One pharmacy workspace.

Start with the workflow that solves your biggest bottleneck, then add more when your team is ready.

eScript workflow

Order ahead and in-store eScript drop-off

Let customers send an eScript before they arrive or scan it at your kiosk, then keep every request moving in one pharmacy queue.

For customers
A queue number, pickup timing and clear status updates.
For your team
One triage board for online and in-store requests.
  • Secure eScript token capture and verification
  • Pickup timing and SMS-ready updates
  • At-a-glance pharmacist review queue
Try order ahead
Guided retail consults

Vitamin and supplement guidance

Give customers a calm, guided way to explain what they need while safety checks and your stocklist shape the options shown.

For customers
Relevant choices with a pharmacist available to help.
For your team
Safety flags and approval before a recommendation is collected.
  • Plain-language guided questions
  • In-stock, ARTG-aligned product reference
  • Pharmacist approval stays in the workflow
View the kiosk
Pharmacy services

Consultation booking and check-in

Bring pharmacy services online so patients can begin their intake before the appointment or check in privately when they arrive.

For customers
A simpler way to start and know what happens next.
For your team
Structured intake information ready for pharmacist review.
  • Web booking and kiosk check-in
  • Consistent service intake questions
  • A connected pharmacist workspace
Book on web
How it works

Make it easier to start. Keep your team in control.

1
Customer starts

They choose eScript, product guidance or a pharmacy service.

2
PharmAssist structures the request

Guided questions collect the details your workflow needs.

3
Your team reviews

Pharmacists see the request, flags and next action in one place.

4
Customer moves forward

They receive clear instructions, updates or an approved result.

Our story

We built the thing we kept wishing existed.

We’re three founders from Melbourne—two pharmacists and one pharmacy-data and engineering leader—building around moments we’ve watched disappear from community pharmacy every day.

Read our story

Built from pharmacy experience

Thousands of pharmacist shifts and years inside pharmacy data shape what we prioritise.

Human approval by design

Technology structures the moment; the pharmacist remains the decision-maker.

Founder-installed

We write the protocols and workflows ourselves, then personally install every store.

Limited founding customer offer

Be one of the first 10 PharmAssistAU customers.

Join the pilot programme and receive founding customer benefits for life.

Claim a founding spot
Founding pilot programme

Request your PharmAssistAU pilot

The first 10 customers receive founding customer benefits for life. Tell us about your pharmacy and we’ll be in touch within one business day.

Save time with your Google listing

We’ll suggest your pharmacy name, store phone and address. You can review or change every field before sending.

Find your pharmacy on Google

Select your listing to fill the pharmacy name, store phone and address. Every field stays editable — Google values are suggestions only.

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Pharmacy address
We reply within one business day